Privacy Policy

Privacy Policy Effective Date: [3/6/2026]

Dongguan Xinchang Supply Chain Co., Ltd., operating under the brand NexusLink Global Logistics (“NexusLink”, “we”, “us”, or “our”), is committed to protecting the privacy of our business clients and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or submit inquiries for our supply chain solutions.

1. Information We Collect Because our services involve highly tailored B2B logistics routing rather than automated e-commerce transactions, we primarily collect information you voluntarily provide to us via our quote request forms, direct emails, or WhatsApp communications. This may include:

    • Contact Information: Name, job title, company name, business email address, and phone number.

    • Cargo & Shipment Details: Packing lists, product specifications (including MSDS or UN38.3 documents for lithium batteries), origin/destination addresses, and target freight timelines.

    • Website Usage Data: Non-personally identifiable information such as IP addresses, browser types, and pages visited, collected through standard analytics tools to improve our website experience.

2. How We Use Your Information We use the collected information strictly for B2B commercial purposes, including:

    • Analyzing your cargo specifications to design secure and compliant DDP routing pipelines.

    • Providing you with accurate, tailored freight quotes and manual follow-up communications from our account managers.

    • Auditing hazardous materials documentation prior to shipment consolidation.

    • Improving our website’s functionality and customer service.

3. Data Sharing and Disclosure We do not sell, rent, or trade your personal or business data to third parties. We only share necessary shipment information with trusted third parties to facilitate your logistics pipeline, which includes:

    • Tier-1 carriers (e.g., DHL, FedEx) and ocean freight liners for routing execution.

    • Customs brokers and international regulatory authorities (e.g., US Customs and Border Protection) to ensure DDP clearance and tax compliance.

4. Data Security We implement enterprise-level security measures to protect your sensitive cargo data and contact information against unauthorized access, alteration, or disclosure.

5. Contact Us If you have any questions regarding this Privacy Policy or how we handle your data, please contact us at:                     

                                                                                                                           Email: quotes@nexuslinkscm.com 

                                                                                                                          Address: [ in Dongguan, Guangdong, China]